Frequently Asked Questions (faq)
We accept all major credit and debit cards, PayPal, and other popular payment methods. You can choose your preferred payment method during checkout.
Delivery times vary depending on the product and your location. We aim to deliver products to you within the estimated delivery times specified on our Site. You can check the estimated delivery time for a specific product during checkout.
Delivery costs vary depending on the product and your location. You can check the delivery cost for a specific product during checkout.
We do not provide returns. However if you receive damaged or faulty products other than displayed on the website then we offer a 15-day returns policy for such scenario. If you wish to return a product, please contact us within 15 days of receiving it. You will be responsible for the cost of returning the product unless it is faulty or damaged. We will issue a refund within 15 days of receiving the returned product.
Once your order has been dispatched, we will send you an email with a tracking number and a link to the carrier’s website. You can use the tracking number to track your order online.
We currently only deliver to addresses in the UK. We are working to expand our delivery options in the future.
If you wish to cancel your order, please contact us as soon as possible. If your order has already been dispatched, then you cant cancel your order.
You can contact customer support by email or Phone. Our contact details are available on our Site.
The warranty and its period varies depending on the product. You can check the warranty information for a specific product on our Site.
You can leave a review for a product on our Site by navigating to the product page and clicking on the “Write a Review” button. We welcome your feedback and appreciate your reviews.