Introduction:

This privacy policy sets out how we, Shoponhand Ltd, collect, use, and protect any personal information that you provide to us when you use our website www.shoponhand.com. We are committed to ensuring that your privacy is protected and that any personal information provided by you is treated in accordance with this policy. By using our website, you are agreeing to the terms of this policy.

Information we collect:

We may collect the following information when you use our website:

• Personal information such as your name, address, email address, and phone number
• Information about your purchases and transactions on our website
• Payment information, such as credit card details
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

How we use your information:

We use the information we collect from you to:

• Process your orders and provide you with the products or services you have requested
• Improve our products and services
• Customise our website according to your interests
• Send you promotional emails about our products, special offers or other information that we think you may find interesting
• Contact you for market research purposes

Disclosure of your information:

We may disclose your personal information to third parties for the purposes of delivering products or services to you, processing payments, and managing our business. These third parties may include:

• Payment service providers
• Delivery companies
• IT service providers
• Marketing service providers
• Regulatory bodies or law enforcement agencies, where required by law

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

Security:

We are committed to ensuring that your personal information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies:

We use cookies to help personalise your online experience. A cookie is a small file that is stored on your computer’s hard drive. Cookies enable us to analyse website traffic, personalise your preferences, and serve advertisements tailored to your interests.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Links to other websites:

Our website may contain links to other websites. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy policy.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
• You may request details of the personal information we hold about you under the Data Protection Act 1998. A small fee will be payable.
• If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Changes to this policy:

We reserve the right to change this privacy policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.

Contact us:

If you have any questions about this privacy policy or the way we handle your personal information, please contact us at [email protected].